What must licensed moving companies conduct before providing an estimate?

Licensed moving companies are required to conduct an on-site or virtual survey of belongings before providing an estimate. This process allows the moving company to assess the volume and weight of the items to be moved, which is crucial for generating an accurate estimate regarding the cost of the move. By understanding the specifics of what needs to be transferred, including any special handling requirements, the company can provide a more comprehensive and realistic quote.

Additionally, this survey helps ensure that both parties have a clear understanding of the services to be rendered, and it addresses logistical details such as access to the building, parking arrangements, and any potential obstacles that could affect the moving process. Relying solely on a telephone interview or other less thorough methods could lead to miscalculations or unexpected charges, ultimately affecting customer satisfaction. While a written contract and customer reviews are important components of the moving process, they do not replace the necessity for an accurate and thorough assessment of the belongings to be moved.