Which of the following best describes "consumer rights"?

The concept of "consumer rights" is fundamentally aligned with the basic entitlements that consumers possess when engaging in the purchase of goods and services. These rights are designed to protect consumers from unfair practices and to ensure that they are treated fairly within the marketplace. Key aspects of consumer rights often include the right to safety, the right to be informed, the right to choose, and the right to be heard.

This definition emphasizes that consumers are entitled to receive products that are safe, to have access to information that helps them make informed choices, and to have their complaints addressed. By understanding these entitlements, consumers can navigate the marketplace more effectively and hold businesses accountable for their practices.

The other options, while related to aspects of consumer protection, do not capture the overall essence of consumer rights as entitlements. Legal requirements for business owners pertain more to regulations that businesses must follow, restrictions on advertising practices focus specifically on the promotional aspects of goods and services, and procedures for resolving customer complaints deal predominantly with post-purchase issues rather than the foundational rights consumers inherently possess.